Cancellation & Non-Refund Policy

Order Cancellation

You may cancel your order within 7 days of placing the order, only if the order has not been processed, shipped, or delivered.

To request an order cancellation, you must contact us with a clear cancellation request via contact us form of the website

If your order has already been processed, shipped, or delivered, it cannot be cancelled.

Non-Refund Policy

All purchases made through us are non-refundable. Once an order has been processed, shipped, or delivered, we do not offer refunds under any circumstances.

Exceptions

Refunds, returns, or replacements will not be accepted for:

• Products made according to customer specifications or personalized items

• Products that are damaged due to misuse or improper handling after delivery

• Products that are not in original condition or packaging

• Products that are perishable, time-sensitive, or hygiene-related once opened

• Products that have been mixed with other items after delivery

Order Issues or Damaged Products

If you receive a damaged or incorrect product, you must report the issue within 48 hours of delivery by contacting us at:

via contact us form of the website

Claims made after this period may not be accepted.

Contact Us

If you have any questions regarding this policy, you can contact us